WARNINGFOR YOUR SAFETYIf you smell gas: 1. Open windows. 2. DO NOT try to light any appliance. 3. DO NOT use electrical switches. 4. DO NOT us
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL4 SECTION 2: INSTALLER RESPONSIBILITYThe installer is responsible for the following:• To install t
SECTION 2: INSTALLER RESPONSIBILITY 52.2 Corrosive ChemicalsRoberts-Gordon LLC cannot be responsible for ensuring that all appropriate safety measure
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL6 SECTION 3: CLEARANCES TO COMBUSTIBLES3.1 Required Clearances to Combustibles Clearances are the
SECTION 3: CLEARANCES TO C OMBUSTIBLES 7NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.2. Clearances B, C and D can
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL8 NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.2. Clearances B
SECTION 3: CLEARANCES TO C OMBUSTIBLES 9NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.2. Clearances B, C and D can
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL10 NOTE: 1. All dimensions are from the surfaces of all tubes, couplings and elbows.2. Clearances
SECTION 4: NATIONAL STANDARDS AND APPLICABLE CODES 11SECTION 4: NATIONAL STANDARDS AND APPLICABLE CODES4.1 Gas CodesThe type of gas appearing on the
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL12 SECTION 5: MAJOR COMPONENTS FIGURE 13: Major Component DescriptionsBurner with Tube GasketMust
SECTION 5: MAJOR COMPONENTS 135.1 Standard Parts ListTable 1: Contents of Heater Burner Carton*Canadian Models: Rubber (Type 1) Gas Hoses available a
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL14 Table 3: Component Package GuideTable 4: Accessories Package (03200001)Additional tubing length
SECTION 6: HEATER I NSTALLATION 15SECTION 6: HEATER INSTALLATIONTo ensure your safety, and comply with the terms of the warranty, all units must be i
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL16 FIGURE 14: Critical Hanger Placement (Indoor Installation)HangerSide ViewMust Be Within 4"
SECTION 6: HEATER I NSTALLATION 176.1 Outdoor Mounting The heater is meant for stationary mounting in all sit-uations and should not be suspended fro
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL18 FIGURE 16: Linear Heater Assembly Overview TubeReflectorReflector End CapReflector SupportBurne
SECTION 6: HEATER I NSTALLATION 19FIGURE 17: Linear Heater Layout OverviewBurnerReflectorTubeTube/ReflectorHangerCouplingAssemblyVent AdapterLEGENDa
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL20 Step 6.2 Burner Tube InstallationStep 6.3 Tube Clamp Package Installation7' 6" ± 1&ap
SECTION 6: HEATER I NSTALLATION 21Step 6.4 Coupling and Tube AssemblyStep 6.4.1 Coupling and Tube Assembly (Continued)TubeTubeOrient coupling so that
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL22 Step 6.4.2 Coupling and Tube Assembly (Continued)Step 6.5 Turbulator Installation10' ± 1&a
SECTION 6: HEATER I NSTALLATION 23Step 6.6 Reflector InstallationWARNINGFire HazardSupport reflector with reflector hanger and support strap.Reflecto
© 2012 Roberts-Gordon LLCAll rights reserved. No part of this work covered by the copyrights herein may be reproduced or copied in any form or by any
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL24 Step 6.6.1 Reflector, U-Clip and Reflector Support InstallationThe pictorial drawings of the he
SECTION 6: HEATER I NSTALLATION 25Step 6.7 Burner InstallationLockWasherGasketBurnerBolt(Torque 120 in/lb13.56 Nm)S-hookBurner TubeDescription Part N
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL26 SECTION 7: OPTIONAL HEATER ACCESSORIES7.1 U-Tube ConfigurationHeaters (except HE-40) are approv
SECTION 7: OPTIONAL HEATER ACCESSORIES 27FIGURE 18: U-Tube Heater Assembly Overview U-tube18" (45.7 cm)Center to Center121212BurnerReflectorTurb
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL28 FIGURE 19: U-Tube heater Layout Overview
SECTION 7: OPTIONAL HEATER ACCESSORIES 297.2 Elbow Package ConfigurationStep 7.2.1 Elbow InstallationStep 7.2.2 Elbow InstallationStep 7.2.3 Reflecto
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL30 Step 7.2.4 Reflector Joint InstallationStep 7.2.5 Reflector Joint DetailFIGURE 20: Reflector Jo
SECTION 7: OPTIONAL HEATER ACCESSORIES 317.3 Reflector Side Extension (Not For Outdoor Use)Step 7.3.1 Bracket InstallationStep 7.3.2 Side Reflector I
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL32 7.4 Lower Clearance Shield Installation (Not For Outdoor Use)Step 7.4.1 Shield Support Strap As
SECTION 7: OPTIONAL HEATER ACCESSORIES 33Step 7.5.2 Frame Shield InstallationStep 7.5.3 Reflector Side Extension Installation for Decorative GrillesD
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL34 7.6 Protective Grille Installation (Not For Outdoor Use)Step 7.6.1 Silicone Cap InstallationSte
SECTION 8: VENTING 35SECTION 8: VENTING8.1 General Venting RequirementsThis heater must be vented in accordance with the rules contained in this manu
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL36 8.1.1 United States RequirementsVent must terminate at least 3' (.9 m) above any forced ai
SECTION 8: VENTING 378.7 Venting OptionsVent AdapterVent TerminalBurner Tube4" (10 cm) Single Wall PipeWallFresh Air InVent OutWallIndoor Harsh/
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL38 8.8 Horizontal Ventilation 4" (10 cm) Pipe8.9 Vertical Ventilation 4" (10 cm) PipeDes
SECTION 8: VENTING 398.10 Common Sidewall VentingRequirements:• Maximum of two heaters can be commonly vented through a side wall.• Heaters must be o
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL40 8.11 Common Vertical Venting Requirements:• Maximum of four heaters can be commonly vented thro
SECTION 8: VENTING 41pressure or corrosive contaminants, such as halogenated hydrocarbons, are present in the air, an outside combustion air supply t
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL42 8.12.4 Vertical Outside Air Supply for Double Heater InstallationRequirements:• Heaters must be
SECTION 9: GAS PIPING 43SECTION 9: GAS PIPINGInstall the gas hose as shown in Figure 23. The gas hose accommodates expansion of the heating sys-tem a
TABLE OF FIGURESFigure 1: Top and Bottom Panel Label Placement ... 2Figure 2: Side and Back Panel Label Placement...
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL44 FIGURE 23: Gas Connection with Flexible Gas Hose Shut-Off Valve (included with gas hose) must b
SECTION 10: WIRING 45SECTION 10: WIRINGHeaters can be controlled using several methods. Normally thermostats are used to control the heaters but they
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL46 10.3 Low Voltage Thermostat Wiring with Multiple Burners10.4 Electrical Connection to the Burne
SECTION 10: WIRING 4710.5 For External Thermostat ConnectionRun two wires from low voltage thermostat through conduit as shown. The purple wire from
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL48 10.8 Ladder DiagramL2L1WHITE BLACKWHITEWHITEBLACKBLACKGREYWHITEVALVEHOT SURFACE IGNITERFLAMESEN
SECTION 11: OPERATION AND MAINTENANCE 49SECTION 11: OPERATION AND MAINTENANCEThe heater is equipped with a hot-surface ignition system.11.1 Sequence
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL50 ation of the heating system, service and annual inspections must be done by a contractor qualif
SECTION 11: OPERATION AND MAINTENANCE 51Reflector Support Straps Verify that the reflector support straps are securely clamped to tube and reflector.
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL52 SECTION 12: TROUBLESHOOTINGDANGERElectrical Shock HazardDisconnect electric before service.Heat
SECTION 12: TROUBLESHOOTING 5312.1 Honeywell SmartValve® II TroubleshootingThis heater is supplied with the Honeywell Smart-Valve® II control system.
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL54 12.2 Troubleshooting Flow Chart
SECTION 12: TROUBLESHOOTING 55Repair/correct wiring.Ye sNoRepair/correct wiring.Repair/correct wiring.TROUBLESHOOT ENDSIf the problem persists,contac
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL56 12.3 Manifold Gas Pressure Setting10.5 in wcNatural GasLP Gas65432101234563.5 in wc654321012345
SECTION 13: REPLACEMENT PARTS 57SECTION 13: REPLACEMENT PARTSCarbon Monoxide HazardWARNINGUse only genuine ROBERTS GORDON® replacement parts per this
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL58 Motor and Blower AssemblyBlower Inlet GasketAir Adapter CollarBurner CupAssemblyMica WindowAsse
SECTION 13: REPLACEMENT PARTS 59Description Part NumberGas Valve (Natural)90068300Gas Valve (LP)90068302Tube Gasket02568200Blower Inlet Gasket0305090
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL60 SECTION 14: GENERAL SPECIFICATIONS14.1 Material Specifications14.1.1 Reflectors.024 Aluminum or
SECTION 15: THE ROBERTS GORDON® VANTAGE® HE WARRANTY 61SECTION 15: THE ROBERTS GORDON® VANTAGE® HE WARRANTYROBERTS-GORDON LLC WILL PAY FOR:Within 36
SECTION 1: HEATER SAFETY 1SECTION 1: HEATER SAFETYYour Safety is Important to Us!This symbol is used throughout the manual to notify you of possi-ble
HE-SERIES INSTALLATION, OPERATION AND SERVICE MANUAL2 FIGURE 1: Top and Bottom Panel Label PlacementLogo LabelRating Plate LabelBottom PanelTop PanelP
SECTION 1: HEATER SAFETY 3FIGURE 2: Side and Back Panel Label PlacementLighting Instruction Plate LabelVent Length LabelBack PanelClearances to Combu
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